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We have to follow specific principles or ideologies to practice something good while designing and developing websites. They cover proper guidelines to get designed a required business website with accessibility, content and linking strategies. But it also requires good practice to apply things behind the scenes likely code management of the website and, obviously fair dealings with the clients.

Website Design and Navigation

One should be really consistent while designing website and providing proper navigation for the users so that they should know where they stand on your websites. You should create an obviously flowing hierarchy of website pages so as to it becomes easily accessible within a few clicks, and also authorize a breadcrumb trail so that the users can maintain a track of their navigation. Designs should function successfully in all browsers: because there are quite differences found in the functioning way Chrome, Internet Explorer, Firefox, and Safari, etc. Render web pages however with the practice of stylesheets, designs should implement on different browsers.

Worsen Elegantly

If a new feature is obvious to use upon for the users with the maximum modern browsers, a substitute should be delivered for the visitors with older browsers that are unable to deal with the technology. The web page is viewed the best with the Browser X' label on a web page seems to be longing for the bad old days, before the website, when you had some chance of reading details written on another computer, word processor, or a network.

Good Content

Even the principles of writing good content for the website does a great job. The required good content is applied to fulfill the website’s requirements across all the media. You should be clear and concise while describing the details of your business to be uploaded in your website.

You can keep George Orwell's six basic and necessary rules in mind while describing about your business details:

• Try never to use metaphor, simile or any other symbol of speech while writing the website content.
• You should never practice a long word where a short one can do better.
• Try to omit the unnecessary details which has nothing to do with your business or website at all.
• Never describe your details in the passive; so make sure to use the active sentences.
• Avoid using a foreign phrase, instead a scientific word or a jargon word.

Website Links

You should ask your website development agency arpatech to use proper linking methods to connect the website pages by using the content to create appropriate linking to other pages in a smarter way.

Also, you got an option to maximize routes to significant content:

• Using a proper standard menu system will do a great job.
• Creating a site map
• Associating the content with RSS feed.
• Encouraging people to anchor to your website by generating relevant and fascinating content.
• Make sure your content is indexed effectively in search engines.

Accessibility

Contemplate the entire users through proper accessibility. Websites that are designed from scratch up to be manageable task enhanced for all users and you should be aware of:

• Visitors might face difficulties while reading small type on a screen.
• They may require catchy content to get their attraction.       
• They may experience it tough or unbearable to use a mouse.
• The use of some color contrasts can create problem for few users.
• Include the most prominent languages for users.

Code

You must also aim clearly to make the code clean, clear and standard; to make sure that the code imitates to present website standards will permit the utmost number of individuals to access the website through whatever browser they use.

Customer Communications

Last, however precisely not least, you should try to execute all good ideologies so that you can bring something really good website to meet your business and provide effectiveness to your customers. The main important thing is to care customers and listen to their pains:

• Understand what your customers need from you and why they approach you.
• Explain the technology to your customers by practicing simple language.
• Always go beyond the potentials and provide effective services to your customers.

 

 

The website designing purely depends on how attraction can the designer present in their developed website. Today, the attractive designs have moved the website owners and of course, the visitors fast who are impressed to the designs that are used on the websites. So, the designers are constantly using newer tools that are coming out every other day to use the newest designs for every new project.

New Website Designing Tools

There are several new website designing tools are already made and more are coming shortly. The web designers have already picked some newer tools that are available this year and are successfully using them for creating the newer designs for their clients. Some top web designing tools that are the best to use for designing the attractive websites in 2018. Some of the tools are simply the desktop programs, while others are SaaS apps or browser tools etc.

Adobe XD

Adobe XD one of the newest web design program manufactured by Adobe’s HQ is Adobe XD. This tool has been built as a strong substitute for Photoshop ever since it was created precisely for prototyping and mockup design. XD began as a Mac-only program however ultimately got famous for Windows in beta. Over the last few years, this tool has developed into an inspiration for digital website designers who wished a combination between Photoshop and Illustrator.

Sketch App

The sketch is the biggest competitor of Adobe in the design space as people had used Photoshop for mockups for several years because it was merely the best solution for everyone. Now Sketch has expanded mainstream assistance as it’s the most famous program you can practice. This marks it contented to use and structure for designing any sort of work from icons to mobile apps everything.

Principle

UI/UX animations have developed the standard for modern design effort. If you create a model for a client they might also assume a variety of animations in your designs. There are fairly an insufficient programs you can pick from but top select is Principle. This is Mac-only merely like Sketch but it’s perhaps the greatest UX animation software out there.

Vectr

Vectr is no doubt the ideal free graphic designing tools that are serving the best for the web design and development agency. It is supportive to use a browser and desktop app just for free. You can use the Vectr tool as a free of charge tool to design any of your projects. It is so far the best attention gaining tools for designers in 2018 and beyond.

Figma

Designers of digital prototyping are choosing Figma to begin with paper for wire-framing, then exchange those concepts into software for digital prototypes. But if you wish to do the complete procedure digitally have an aspect to use Figma. It is a prevailing prototyping tool that assists every stage of the design method with collaboration between team members. You can share projects, upload models, and even export CSS right inside the program.

Presentator

Presentator is one of the ideal tools that is prevailing strong into 2018 and hope it will manage its services for the long haul. It is a free and open source association tool commonly used by the web designers which runs straight in your website browser.

Webflow

Webflow may appear similar to visual website builder and yet with this tool, you can control different design, code, and final present every project you develop. It is much more than a humble visual editor. It truly seems a digital design tool created for digital designers. Perhaps not the ideal tool for designing every website but definitely worth testing if you have the time.

FontBase

FontBase is an excellent free font managing tool that runs on different three major operating systems. It delivers visual GUI for entire fonts on your system planned by collections, font foundries, and even custom folders. You can test different fonts right in the application or appeal dynamic webfonts from Google’s library. FontBase is undoubtedly the excellent font tool out there.

Drupal maintenance contracts or Service Level Agreements (SLAs) are as old as tech support and maintenance services. With constantly evolving support needs, conventional support and maintenance SLAs are no longer adequate to meet the needs of companies and are in need of an update. Having said that, how can you ensure that your Drupal support SLA is tailored to meet your needs effectively? But before that, let’s first get into what a support SLA actually is.

 

What Is A Support SLA?

Support SLAs, sometimes also called support response SLAs, are a contract between a support vendor and the client. This states the level of service that can be expected from the support provider. The contract might include aspects such as ticket response procedures, updates, resolution times, etc.

SLAs were introduced to bring accountability into the client-vendor relationship. Through clearly laid out policies and conditions, SLAs allow support and maintenance teams to quickly identify tickets, classify their level of severity and estimate a resolution time. This ensures that accountability, role clarity, and deliverability are set from the beginning of the relationship.

Support SLAs are also important in that they help determine value and define success in the client-vendor relationship. They validate the expectations of both parties and set parameters for accurately measuring project success while discouraging potential disagreements.

When a client is considering the ROI from such a partnership, the SLA becomes a way to measure the quality and efficiency of services rendered.

 

Scout.org Case Study      

General Support SLA Structure

Support SLAs come in many shapes and sizes, but they usually cover the following aspects:

Conditions that a particular ticket needs for a particular SLA policy to be applied

Response time for each desired metric and a priority value

A way to define how response times will be measured in business or calendar hours by priority value/support plan

One or more ancillary metrics (response time metrics, resolution time metrics)

SLA penalties, or compensation you will receive in the event of a breach. If your support provider fails to meet the promises within the SLA, how will you be compensated? Penalty clauses outline monetary or other benefits you might be entitled to in such a scenario. 

Also a clause in the case of multiple breaches, allowing you to exit the partnership.

Sometimes, a support SLA gets breached. The breach could be from the client’s side or the support vendor’s side.

 

Drupal Support Contracts Fail

Whatever the case, the underlying cause of the breach is probably an issue with the SLA. Here are some factors that contribute to such breaches:

 

An Unhealthy Focus On Cost Reduction

While some clients realize cost reductions from cheaper IT support alternatives, often this goal is achieved at the expense of addressing long-term, strategic objectives.

For instance, within the Drupal maintenance contract, support vendors might include a clause wherein policy breaches are reciprocated with discounts for services rendered. This is good from the cost perspective as the client pays a discounted price later. But it does little to address the issue that caused the policy breach in the first place, which can lead to further cost implications. And we know Such Cost Implications Can Be Huge.

Simply measuring costs does not provide an accurate measure of IT support success. And this is where a support vendor with a good SLA becomes trustworthy.

When you review the SLAs of Drupal service providers shortlisted to support your web application requirements, be sure to consider the holistic vision it creates. Is it about cost or value? Can you find a path which balances the two optimally for your business?

 

Fine Print Creating Loopholes

Drupal support vendors tend to draw up lengthy SLAs with fine print that clients are usually unable to comprehend. When issues start creeping in, clients simply want them to be resolved; they don’t want to end up in a corner where the fine print blows up in their face.

Be sure to ask for an SLA review call or meeting to go through each aspect in detail. If you come across points that seem to have different interpretations, raise them and have them reworded appropriately.

 

Rigidity

Rigid Drupal maintenance contracts sometimes prevent deeper discussion around perceived support quality and the time to follow up. With this in view, vendors need to incorporate more flexibility so that clients feel safe in the knowledge that they can rely on their support provider when an issue arises without worrying about whether the nature of the issue is covered in the contract or not. This approach makes sure that you don’t have to take a scrupulous and meticulous approach to navigating maintenance contracts.

Consider: how much extra work is the vendor willing to accommodate to solve an issue? Is this defined in the maintenance contract? Does it sound reasonable to you? Make your expectations clear, so the vendor can tweak the contract to suit your requirements without running up a loss.

 

The ‘One Size Fits All’ Approach

Conventional practice for many Drupal support vendors is to have a common company-wide SLA, without taking into account service-level and customer-specific tailoring. With this approach, they end up missing the essential component of service design for each account.

Conventional Drupal maintenance contract structures mostly talk about core services that repeat across various customers, but what they lack is customer-specific tailoring for different services.

Before signing on with a particular Drupal support vendor, consider whether they are willing to tailor their services and SLA structure to address your needs most effectively. Are they fluid and flexible enough to be able to accommodate the needs of your business fully?

 

Revenue Impact

Ultimately, decision makers don’t really care about SLAs; they care about revenue and profits. If they have to worry about needing a separate contract at additional cost to ensure proper troubleshooting and solution implementation every time an application breaks or a bug is found, it's just not viable to outsource support.

Do ensure that when it comes down to it, your support SLA will cover your requirements without a negative impact on revenue.

 

What Areas Do Drupal Maintenance Contracts Need To Address?

Drupal maintenance contracts need to be tailored towards overcoming the challenges faced by individual clients. Hence, there is a need to update support SLAs and incorporate aspects that matter to your business.

 

Business Priorities & Requirements

Drupal maintenance contracts need to take into account your specific priorities and business requirements. For instance, a set of issues might have a similar priority level for the majority of clients. But some issues will be of different priority levels and these need to be addressed clearly within the contract.

 

Effective Communication

Drupal maintenance contracts can also be a great mechanism for expectation management. However, they need to be clear in defining the responsibilities of the support vendor and client employees. A level of upfront honesty and transparency needs to be maintained to ensure that both parties are in sync and know what's expected and what will be delivered.

 

Involving All Relevant People

To have a well-rounded SLA, it is important to make sure that the people directly responsible for delivering SLA policies are involved in the SLA construction process. Also, from the client's side, the respective operations personnel need to be involved in the review process of vendor SLAs.

 

Avoiding Unreasonable Targets & Milestones

You can expect most Drupal maintenance contracts to explicitly mention resolution times for various issues. But these can sometimes be shots in the dark, with little to no research into the issue at hand. In such a case, you might have extremely quick response times promised within the SLA, but when the issue arises, the actual response time could turn out to be much longer. Background research and proper estimation are vital in ensuring that SLA expectations can be met.

 

SLA’s Are A Continuous, Living Document

An SLA cannot be a document which, once signed, can be filed and forgotten by both parties. Clients and vendors need to come together at a predetermined frequency to assess service adequacy and make sure that the SLA stays updated to meet current challenges and needs.

SLAs are an important part of the vendor selection process and can be a powerful tool for establishing and measuring parameters for customer success. But it is not enough to use a cookie cutter approach to designing them.

Drupal service providers need to begin with the right questions, clearly understanding business need and establishing a meaningful vision for customer success. They need to be focused on value rather than cost, and flexible enough to accommodate changing requirements. Only then will they be able to fully leverage the SLA as a means to achieving great outcomes for their clients

Mobile internet browsing has been gaining popularity on desktop internet practices since past few years, and it is probable to counterpart and perhaps exceed its inactive match soon. You should get ready your website to set a place for the ever-accumulative tendency of mobile audiences. But still, most of the businesses are not. Therefore, why all the concern about responsive design? Websites created using responsive design are automatically modify to any screen size, proposing website audience an ideal viewing practice no matter what device they are utilizing.

You will find here some of the most significant causes to ponder creating the connection:

Social media and blogs inspire the mobile practice. Are you employing social media marketing and blogging as a measure of your marketing strategy? Over fifty five percent of social media inspecting now occurs on a mobile device according to modern studies. If you are practicing these approaches to drive traffic to your still website, you chance annoying audiences once they land on your website, reasoning greater bounce rates, and unexploited conversion prospects.

Websites Load Faster

Particular internet users on mobile devices who frequently wish to acquire their information rapidly. So, the responsive websites normally load quite quicker than a desktop website loading as compared to load on a mobile device. The longer your possible audience has to postpone to acquire your website, the advanced the probability that they will observe somewhere else. Strange about the speed of your website? Look into this attractive PageSpeed Insights tool from Google to appear how your website positions for both mobile and desktop.

Responsive Design For Mobile Devices

Responsive design for businesses has been highly in demand and Custom website development agency fulfill their requirements not only to provide services on desktop websites but also for mobile devices. Merely, it does not responsive a design and automatically fit the screen sizes of different mobile devices. It will also get a prominent place in future mobile devices that could turn into a famous thing. Websites having responsive design can itself modify and fit the screen sizes.

Role of Mobile-friendly Websites

The main role of the mobile-friendly website is that they are better option to convert the visitors into potential customers. According to a research done by Google, some seventy four percent of visitors who visited on a website having mobile-friendly website stated that they likely returned to the website again with a ratio of sixty seven percent. This proves that the people mostly use their mobile devices to fulfill their urgent tasks through their mobile devices in spite of using their desktops. Thus, they were more probable to purchase their required products or services through their mobile-friendly website.

Conversion Rate of Mobile Devices

About eighty percent of local searches done through the mobile devices surely convert the local searches to signify your business. According to the latest Local Search research done by Neustar Localeze and 15miles demonstrates that about four out of five local searches ended in a successful purchase. About seventy three percent of those buying were performed in a brick-and-mortar store.

Responsive Website Stay Ahead

A responsive website always supports your business and remains ahead of the competitors. That’s why responsive website designing has created great records in a previous couple of years. So businesses have got a step forward from their opponents by getting their websites to work and serve as responsive capability. One easy method to state if a website is responsive and it means to simply minimize the width of your browser window. Moreover, the mobile-friendly website adjusts to the new size automatically and plays it part efficiently.

Thus, the responsive website assists your visitors and plays a vital role to convert into potential customers. Lots of challenges are highly resolved by using the responsive formation of the website as it fulfills both sides’ requirements i.e. the visitors and website owners.

Businesses and customers are made for each other. There is no business without customers and customers cannot fulfill their needs if there are no businesses. In this modern era, the businesses are more and more turning over the Internet and online purchases. As lots of customers now use their smartphones and internet services to do their purchases from online web stores. So, businesses are increasingly expanding over online stores and you can buy everything for your needs through online purchase. Almost everything is available for you; just on a click or the swipe of your finger.

Although, online ecommerce businesses try their best to provide all the facilities and ease to their customers but still sometimes anonymous issues create problems for their customers. So, to avoid such problems, the businesses should improve the strategies of their ecommerce businesses and provide tension-free online shopping to their customers.

Strategy To Bring Easy and Effective Online Shopping

Ecommerce businesses present numerous opportunities for their customers to provide advantages all through the shopping, effective customer service and product price etc.

Here are some best practices that will improve the strategy of your ecommerce business.

Create Ideal User Experience

The new eCommerce business makes a great mistake by failing to mark their specific user experience. It is really significant to proceed with a precise user-oriented practice if you wish to involve customers and motivate brand loyalty. You have to demand to an exact part of customers fascinated in your products for connecting with online customers and it is the best done by confirming user experience. By providing a personalized user experience for your customers, let them feel easier for you to recognize precisely what your specific customers use, wish, do and you can easily know how and where to engage them effectively.

Highlight Customer Feedback

In any business, customer service is highly known as the foundation for gaining success. When starting out in the ecommerce business, professionals decide that customer feedback is necessary to the business growth. Listening to the pain of the customers and acting on their opinions and evaluating feedback is significant. Even, you may get the best ecommerce concepts development and even have the ideal products, not everyone will be pleased with what you propose to them or how you suggest your services.

Influence of Social Media

Social media is the ideal platform to promote your business likely Facebook, Pinterest, Twitter to Instagram are commonly used social platforms that are easily serving as a great sales generating tools in modern businesses. You can implement specific strategy and plan something good for advertising your objective to serve your customers. Try focusing on the improving factors and engage your customers how and what they require from your business which be an operative way to let visitors direct towards your website.

 

Caring For Mobile Users

In this modern era of mobiles and smartphones, Ecommerce businesses have been caring a lot for the mobile users to provide them the opportunity to run their websites. The companies cannot merely afford to contempt mobile users but providing them the easiest way to the customers to use their smartphones for easy online shopping. One thing which is quite confident, the future of eCommerce will rule the mobile online shopping. The major fact is that customers can easily buy their required stuff as online shopping simply using their smartphones or tablets. So, this makes it easy for the mobile users and the business to realizing the growth in eCommerce and emerging the online shopping through mobiles, smartphones or tables across the world. Mobile responsive website theme for your eCommerce business offers a great opportunity to demand to a great market; particularly in developing markets where smartphone practice is rising fast.

Conclusion

Businesses must take essential steps to remain ahead of the struggle as the online marketplace progressing. Ecommerce businesses must attend to their customers, consider their business enactment metrics, manner constant market research and maintain with the latest and developing strategies, technologies, and marketing trends so that sustained growth can be achieved.